Product liability claims
-
-
TOP-RANKED LEGAL EXPERTS
CHAMBERS & LEGAL 500 -
NO WIN, NO FEE
If you’ve suffered an injury, or your health has deteriorated because of a faulty or defective product, our specialist team can help. We’re experienced in product liability claims, and we can guide you through the process.
Can I make a product liability claim?
You may be able to claim if you’ve been harmed by a product, such as an implant, device or drug, that didn’t meet the safety standards you were entitled to expect. Unlike many other claims, you don’t need to prove anyone was negligent. You just need to show the product was defective, that the defect caused your injury, and that you were using it as intended.
Product liability claims are usually made against major manufacturers or pharmaceutical companies, and allow you to seek compensation for injuries caused by an unsafe product. Common examples of product liability cases we are actively pursuing include the use of; transvaginal mesh implants, metal-on-metal hip implants, orthopaedic implants, contraceptive injections, pacemakers, pharmaceutical medications.
If you feel that a defective product has caused you harm, but you’re not sure where you stand, our specialist team can review the details and explain your options.
What does a product liability claim entail?
-
Legal action taken when a product, such as a drug, implant or device, causes harm because it didn't meet the safety standards the public is entitled to expect.
-
Claims can cover implants, surgical devices, contraceptives and pharmaceutical medications, among other products.
-
Compensation can cover pain and suffering, lost earnings, medical costs, and any rehabilitation or future care you need as a result of your injury.
From our specialist team
“When a medical device is implanted in a patient’s body, they are entitled to trust that it is safe. If something goes wrong 12, 15 or 20 years later, they should not be automatically barred from seeking justice simply because of a cut-off date.”
Lisa Lunt
Partner
Product liability claims we handle
Whatever product caused your injury, our specialist team has the experience to support your claim. And if your situation isn’t listed below, that’s fine. Tell us what happened and we’ll help you understand your options.
- 9/10 clients would recommend us
- APIL accredited experts
- 4,000+ client outcomes achieved in the last 12 months
Why specialist product liability representation matters
Claims involving products raise complex legal questions that generic advice can’t answer. Our specialist team understands the science behind defective devices and medications, and how to prove a product fell short of the safety standards you were entitled to expect. We also specialise in defective medical devices, and have built a proven track record of pursuing these claims effectively.
We represent people across England and Wales, and we’re experts in coordinating group claims where many people have been harmed by the same product.
Our dedicated Medical Product group actions team, led by experienced lawyers Lisa Lunt and Sarah Samuel, has successfully represented clients in some of the most high-profile defective product cases in the UK. We understand the complex legal and medical issues involved, and we will:
- Thoroughly investigate your case.
- Work with the best experts on proving whether the product was defective
- Work with medical experts to prove your injury.
- Fight for compensation to cover pain and suffering, medical costs, and any lost earnings.
- Provide access to rehabilitation services, where needed.
People we’ve supported
We’ve supported people across the UK affected by a range of defective products, from joint replacements to pacemakers. Here are some of their stories.
How we support every product liability claim
-
No win, no fee. You won't pay anything unless your claim succeeds
-
Free initial consultation. Speak to a specialist with no obligation
-
Specialist solicitors. Our Product Liability team focuses solely on cases like yours
The experts behind your product liability claim
Product claims call for solicitors who understand both the legal test for liability and the medical detail behind it. Our Product Liability team, led by Lisa Lunt and Sarah Samuel, has represented clients in some of the UK's most high-profile defective product cases, including transvaginal mesh and metal-on-metal hip implant litigation. We work closely with medical experts to prove how a product failed and how it's affected you, and we communicate every step clearly so you always know where your claim stands.
FAQs about product liability claims
What is a product liability claim?
A product liability claim is legal action you can take if a product, such as a drug or implant, caused you harm because it didn’t meet the safety standards the public is entitled to expect. These claims are usually brought against manufacturers or pharmaceutical companies, and they’re separate from clinical negligence claims because they focus on the product itself rather than how your treatment was delivered.
What do I need to prove for a product liability claim?
Claims are brought under the Consumer Protection Act 1987, which means you don’t need to prove negligence. Instead, you’ll need to show that:
- The product was defective. It didn’t meet the level of safety reasonably expected
- The defect caused your injury
- You were using the product as intended
Are there time limits on product liability claims?
Yes. You generally need to start your claim within three years of discovering your injury was caused by the product.
There’s also a strict ten-year longstop limit from the date the product was first put into circulation, under the Consumer Protection Act 1987. If you’re not sure where you stand, get in touch and we’ll help you work out your timeline.
What might a manufacturer argue against my claim?
Manufacturers sometimes argue the defect didn’t exist when the product was supplied, or that it couldn’t have been spotted at the time given the scientific knowledge available. These are technical defences, and they’re exactly why having a specialist solicitor matters. We’ll anticipate these arguments and build your case to address them.
How much compensation could I get for a product liability claim?
Compensation depends on how the product affected you, both physically and financially. It’s split into two parts:
- General damages, for the pain, suffering and impact on your quality of life
- Special damages, which cover financial losses like medical costs, lost earnings, and the cost of any future treatment or care you need
It’s about giving people hope and showing that, even after a life-changing injury, they can rebuild and thrive.
From day one I knew they were the right firm and it's been proven time and time again right up to the end where the settlement that they helped get me was a good settlement.
A national team, here when you need us
With offices across the UK, we’re never too far away, helping people access specialist advice and support wherever they are.
You’re in safe hands
-
THE TIMES BEST LAW FIRM
-
CHAMBERS TOP RANKED LAW FIRM
-
LEGAL 500 TOP TIER FIRM
-
AVMA - LAWYERS’ SERVICE MEMBER
-
HEADWAY ACCREDITED SOLICITORS
-
SIA - TRUSTED LEGAL PARTNER
-
CBIT - TRUSTED LEGAL PARTNER
Start your claim with confidence
Not sure where to start? We’ll listen, guide you, and give clear, honest advice on what to do next.