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Epsom & St Helier Hospital Claims

We’re representing families affected by poor interstitial lung disease care at Epsom and St Helier Hospitals Trust. If you or a loved one had inadequate care at the Trust, our specialist group action can help you understand your options.

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Author

Francesca Paul

Partner, Group Action Lead

Last Updated

17th July 2026

Can I make a claim?

You may be able to make a claim if you or a loved one were treated for interstitial lung disease (ILD) at Epsom and St Helier Hospitals Trust and received care that fell below the required standard. An investigation by the Trust identified that 216 patients received inadequate or incorrect ILD care, with 91 patients subsequently passing away. These are serious, life-changing failures – and the people affected deserve answers and accountability.

People typically come to us to make a claim against Epsom and St Helier Hospitals Trust if they have had a missed referral, a lack of treatment, inappropriate treatment, or if there has been a failure to investigate their symptoms. These failures have been identified in the Trust’s own investigation, and are linked to the actions of a single respiratory consultant, Dr Veronica Varney.

Dr Varney was primarily based at St Helier Hospital. She was formally referred to the General Medical Council (GMC) in September 2024, and interim restrictions have been placed on her practice. An external review led by the Royal College of Physicians is ongoing, examining the full extent of harm caused.

Concerns about Dr Varney’s treatment of ILD patients first emerged in 2019. The Trust has acknowledged that these concerns were not sufficiently addressed at the time – partly due to the disruption caused by the COVID-19 pandemic. It was only in 2023, after further complaints and reports from trainee doctors, that the Trust began a thorough review of her cases. If you are unsure whether your situation qualifies, it is still worth speaking to us. We will listen carefully, review your circumstances, and tell you honestly whether you have a case.

Example of a negligent ILD care claim

Imagine a patient diagnosed with interstitial lung disease at St Helier Hospital who was never referred to the specialist ILD multidisciplinary team, and received no disease-modifying treatment over several years. As their condition progressively worsened – when earlier, appropriate intervention may have slowed that decline – they and their family were left without the information or support they needed. If the failure to refer and treat was a departure from the standard of care expected of a respiratory specialist, this could form the basis of a valid medical negligence claim.

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What compensation can help with

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Supporting your recovery and securing your financial future.

For many of the families affected by the ILD care failures at Epsom and St Helier, the harm caused is profound – whether that is a worsened prognosis, a reduced quality of life, or the loss of a loved one whose death could have been prevented with appropriate care. Compensation can help address the very real financial and practical impact of that harm.

A successful group action for negligent interstitial lung disease (ILD) care may help fund:

  • Private medical treatment, specialist consultations and second opinions
  • Rehabilitation and physiotherapy to support ongoing lung function
  • Psychological support and counselling for patients and bereaved family members
  • Care costs, including home care and support with daily living
  • Loss of earnings and financial dependency where the patient was unable to work
  • Travel and transport costs related to treatment and recovery
  • Funeral costs and bereavement losses where a loved one has died
Understanding the potential value

This is an ongoing group action, so more details on case outcomes will be released as they are available. When you bring a claim forward, the settlement value depends on the specific harm caused, the treatment that should have been provided, and the long-term impact on the patient and their family. In cases involving progressive conditions like ILD, where delayed or missed treatment may have significantly shortened a person’s life or worsened their prognosis, claims can be substantial. Where a patient has passed away, families may also be able to claim for bereavement, loss of dependency, and the costs associated with their loved one’s deteriorating health and death.

Understanding special and general damages

Compensation for a claim falls into two categories. General damages compensate you for the pain, suffering, and lifestyle changes caused by your injury. Special damages reimburse the financial losses you’ve experienced as a direct result. That could be through time off work, private treatment, or additional care costs you wouldn’t otherwise have needed. No loss is too small to include, and we consider the full extent of the physical, emotional and financial harm you have suffered.

Why choose Fletchers for your Epsom & St Helier hospital claim?

When investigations are ongoing, as they often are in these cases, our dedicated group actions team take deliberate steps to stay ahead of the detail - so we can act accordingly, and take any necessary action on your case. Group actions require specialist expertise, careful coordination across multiple clients, and the determination to hold large NHS trusts to account. We have extensive experience in exactly this kind of work - investigating systemic failures, working with leading medical experts, and supporting every client through what can be an emotionally and practically demanding process.

Expertise you can rely on

  • Specialist group action and medical negligence solicitors with extensive experience in complex NHS trust cases
  • Currently investigating the ILD care failures at Epsom and St Helier Hospitals Trust on behalf of affected patients and families
  • Working closely with independent medical experts to assess each case thoroughly and individually
  • Expertise in medical negligence: Our team specialises in representing multiple clients impacted by similar healthcare issues, including cases of delayed diagnosis, missed referrals, and inappropriate treatments.
  • Comprehensive case investigation: We conduct thorough investigations, working with medical experts to ensure that each client’s case is meticulously assessed.
  • Personalised support and guidance: We know that navigating a group action can be overwhelming, and our team is here to provide support, guidance, and regular updates at every step.
  • No win, no fee – so you can pursue your claim without financial risk

You're not alone

We understand what you and your family are going through.

Being told that the care you or a loved one received may have been negligent is deeply distressing. For many of the families affected by the ILD failures at Epsom and St Helier, questions have been building for years – about why a condition worsened, why certain treatments were never offered, and why concerns raised in 2019 were left unaddressed for so long.

To help you understand the detail of this investigation further, and to make sense of your own experience, you may be able to pursue a claim with us, if you have experienced any of the following:

  • Failure to investigate: in 20% of cases, diagnostic investigation was insufficient, leaving patients unaware of the true nature of their condition.
  • Missed referrals: in 42% of cases, patients were not referred to the specialist ILD multidisciplinary team (MDT), denying them access to the expertise they needed.
  • Lack of treatment: 30% of patients received no treatment at all, despite having a progressive and potentially treatable condition.
  • Inappropriate treatment: 9% of cases involved treatments that were unsuitable for ILD, posing further risks to patient health.

 

We understand that this is a lot to deal with, and that you may feel uncertain about the treatment we received. We are here to handle the legal detail for you, so that you can focus on yourself and your family. We know that you might be looking for answers, and the financial support you need to be able to move forward. If this sounds like you, contact our team. We will guide you through every step, explain clearly what is happening, and work hard to secure the outcome that is right for you and your family.

FAQs about the Epsom and St Helier ILD group action

What is interstitial lung disease (ILD)?

Interstitial lung disease (ILD) refers to a group of progressive lung conditions that affect the tissue and space around the air sacs in the lungs. If not diagnosed and managed accurately, ILD can significantly reduce quality of life and life expectancy. Effective treatment depends on early, accurate diagnosis and coordinated input from a specialist multidisciplinary team (MDT).

How many patients were affected at Epsom and St Helier?

The Trust’s investigation identified 216 patients who received inadequate or incorrect ILD care. Of those, 91 patients have subsequently passed away. The investigation found failures across diagnosis, referral, and treatment – with the failings attributed primarily to the actions of a single respiratory consultant, Dr Veronica Varney.

What is the current status of the investigation?

As of the 8th May 2026, We understand that important patient safety information, first outlined in the Royal College of Surgeons report, is being discussed in the public meeting on Friday 8th May. The outcome will be communicated to the patients impacted by the review.

External reviews into specific safety concerns, such as the Royal College of Physicians (RCP) Invited Review of Interstitial Lung Disease (ILD) care at St Helier, have also indicated the need to improve early detection of safety issues, psychological safety for staff – who choose to raise concerns – and appropriately timely and effective organisational responses.

We remain close to the ongoing developments and will publish updates here as we receive them.

How do I know if I have a claim?

If you or a loved one were treated for ILD at Epsom and St Helier Hospitals Trust – particularly under Dr Veronica Varney’s care – and you believe the treatment or referrals you received were inadequate, you may have a valid claim. You do not need to be certain. Contact us for a free case assessment and we will review your circumstances and advise you honestly.

What does the group action process involve?

A group action allows multiple people who have been harmed by the same or similar failures to bring their claims together. This approach means that evidence gathered across all cases can strengthen each individual claim, and the process is managed efficiently by a specialist team. We handle the complexity on your behalf – investigating your case, working with medical experts, and keeping you informed at every stage. You will still have your own case, assessed individually on its merits.

How long do I have to make a claim?

In most medical negligence cases, you have three years from the date you knew – or could reasonably have known – that you suffered harm as a result of negligent care. For cases involving a patient who has died, the three-year period typically runs from the date of death or the date of knowledge, whichever is later. Time limits can be complex, so we recommend getting in touch as soon as possible.

Will making a claim cost me anything?

We generally work on a No Win, No Fee basis, which means there is no financial risk to you in bringing a claim. We will explain the funding arrangements clearly before any work begins, so you know exactly where you stand.

What support will I receive during my claim?

Our group actions team will guide you through every step of the process. You will receive regular updates, clear explanations of what is happening, and personal support from a team that understands the emotional weight of these cases. We work with independent medical experts to assess your case thoroughly, and we are committed to keeping you informed and supported from your first conversation with us to the resolution of your claim.

What is a group action?

A group action is where a group of people with a similar problem against (usually the same) defendant(s) get together to fight an injustice as a single group. There is usually one firm which is appointed as the lead solicitor (if there are other law firms involved) to coordinate the group and negotiate with the defendants for a settlement. Where there are several firms we would apply to the Court for a Group Litigation Order.

What are the benefits of joining a group legal action verses doing it separately?

A group action can provide various advantages, including, strength in numbers. Combining similar claims in a group litigation can enhance the overall impact and strength of the case. There are also cost sharing efficiencies.

Participants in group litigation can share the costs of legal proceedings, making it more financially feasible for individuals. It can also be more efficient as group litigation in the England and Wales aims to streamline the legal process by consolidating similar claims, leading to increased efficiency and a potentially quicker resolution. It can in some cases also increased leverage; The collective weight of a group of claimants can provide increased leverage when negotiating settlements or pursuing a settlement. It can also be beneficial to the legal system speeding up the process by not having to deal with the claims separately.

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