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Patient safety recall at County Durham & Darlington

Growing concerns about patient care at County Durham and Darlington NHS Trust have prompted a group action investigation. If you received treatment through the Trust and believe your care fell short, you may be entitled to make a claim. Our specialist group action team is here to help.

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Author

Francesca Paul

Partner, Group Action Lead

Reviewer

Christian Beadell

Partner and Head of Clinical Negligence

Last Updated

17th July 2026

Can I make a County Durham & Darlington NHS Trust claim?

If you received treatment at County Durham and Darlington NHS Trust and believe that the care you received was negligent or fell below the standard you were entitled to expect, you may be able to make a claim. All patients have the right to receive expert medical care. Those treating you have a legal duty of care, they are obligated to act with skill and awareness to prevent any avoidable harm. When that duty is breached, you may be entitled to compensation.

We are currently representing a number of patients in relation to negligent care and improper processes at the Trust. The concerns we are investigating cover several areas of care, including breast cancer services, colorectal surgery, and general surgery.

The specific types of negligence identified in connection with the Trust include outdated clinical practice, surgical errors, delayed diagnosis, misdiagnosis, overdiagnosis, failure to adequately treat a condition, and incorrect or delayed medical notes.

If you are unsure whether your experience qualifies, or if some time has passed since your treatment, it is still worth speaking to us. In most cases you have three years from the date you knew, or should have known, about the negligence to make a claim. We will tell you honestly whether you have a case.

Example of a County Durham & Darlington NHS Trust claim

Imagine a patient referred to the Trust’s breast cancer service who later discovers that their diagnosis was delayed because outdated clinical practice meant key signs were not acted on in time. If an independent review found that the standard of care fell below what was reasonably expected, this could form the basis of a valid medical negligence claim.

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What compensation can help with

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Recovering lost income and covering future care

Compensation in a medical negligence claim is not simply about acknowledging what went wrong. It is about making sure you have the financial support to access the care, treatment and rehabilitation you need, whether in the short term or for the long term.

A successful county Durham & Darlington group action claim may help fund:

  • The cost of corrective treatment or further surgery
  • Rehabilitation and physiotherapy
  • Psychological support and counselling
  • Loss of earnings, including future losses if your ability to work has been affected
  • Care and support needs arising from the negligence
  • Travel and transport costs related to treatment and recovery
  • Any other out-of-pocket expenses caused by the negligent care
Understanding the potential value

The value of a medical negligence claim depends on the nature and severity of the harm caused, how it has affected your quality of life, your ability to work, and the level of care and treatment you may need in the future. Even within group actions, no two cases are the same. We will look carefully at your individual circumstances, and once we have reviewed the details, our specialists will give you an honest view of what your claim may be worth. This is an ongoing group action, so more details on case outcomes will be released as they are available.

How a group action works in practice

In a group action, each person has their own individual claim, but the shared issues are investigated together. This means we can identify patterns in the care provided, gather evidence more efficiently, and ensure that findings benefiting one claimant can support the wider group. Our team coordinates the process on your behalf, from obtaining medical records to instructing independent experts, so your case progresses alongside others affected by similar concerns at the Trust.

Why choose Fletchers for your County Durham & Darlington claim?

Group actions against NHS Trusts are among the most complex cases in medical negligence law. They require specialist knowledge, careful coordination, and the ability to handle large volumes of individual claims while ensuring each person receives the attention their case deserves. At Fletchers, our group action specialists have the experience and resources to do exactly that, and we are already representing patients affected by failures at this Trust.

Expertise you can rely on

  • Specialist group action and medical negligence solicitors with experience leading large scale NHS claims
  • Already representing patients affected by care at County Durham and Darlington NHS Trust
  • Led by Christian Beadell, Partner and Head of Clinical Negligence, and Francesca Paul, Partner and Medical Negligence Solicitor
  • Experience investigating surgical errors, delayed diagnosis, misdiagnosis, and systemic NHS failures
  • We monitor developments in this live investigation and update clients as new information emerges
  • Rated excellent on Trustpilot by the clients we have supported
  • No win, no fee, so you can pursue your claim without financial risk

You're not alone

Many in this group action are facing the same challenges.

Finding out that the care you trusted may have caused you harm is deeply distressing. You may be feeling uncertain about what happened, worried about your health, and unsure whether anything can be done. Those feelings are completely understandable, and you are not alone in having them.

Many of the patients we are supporting through this group action felt exactly the same way when they first came to us. They had questions about their treatment, concerns about the future, and needed someone to listen and explain what their options were.

We are keeping a close eye on developments at County Durham and Darlington NHS Trust as new information continues to come to light. We will update patients we are representing, and anyone considering a claim, as clearly and promptly as we can. We know that uncertainty is hard to live with, and we want to reduce it wherever possible.

If you are worried about your care or the care of someone close to you, please get in touch. We will take the time to listen, explain what we know, and tell you honestly whether you have a claim worth pursuing. You do not need to have all the answers before speaking to us.

FAQs about County Durham & Darlington NHS Trust claims

Which areas of care are being investigated at County Durham and Darlington NHS Trust?

We are currently investigating concerns across three areas of care at the Trust: breast cancer services, colorectal surgery, and general surgery.

In breast cancer services, an independent Royal College of Surgeons review raised concerns about the service operating at both University Hospital of North Durham and Darlington Memorial Hospital. The Trust has confirmed that hundreds of patient cases are already being examined, and the review may ultimately involve thousands of women who received treatment through the service.

In colorectal surgery, a Patient Safety Incident Investigation has raised concerns including delays in treatment, the appropriateness of investigations and interventions, decisions to form a stoma, and surgical error. Surgeons involved have voluntarily withdrawn from performing specific procedures.

In general surgery, the Trust has identified cases where bowel injuries occurred during routine surgery. An internal investigation found this was not an isolated incident, and the injuries were attributed to surgical error.

This page is updated on an ongoing basis as new information emerges.

How do I know if I have a valid claim?

To have a valid medical negligence claim, two things generally need to be established: first, that the care you received fell below the standard a reasonably competent medical professional would have provided; and second, that this caused you harm you would not otherwise have suffered.

If you were treated at County Durham and Darlington NHS Trust and you are concerned about the standard of your care, or if you have been contacted by the Trust as part of its patient recall, it is worth speaking to us. We will listen carefully to your experience and give you an honest view of whether you have a case.

How long do I have to make a claim?

In most medical negligence cases, you have three years from the date of the negligence, or from the date you knew, or should reasonably have known, that negligence may have caused your injury, to start a claim. This is known as the limitation period.

There are some exceptions to this rule. For example, different rules apply where the person affected lacks mental capacity, or where the patient was under 18 at the time of negligence.

If you are concerned about time limits, please get in touch as soon as possible. We will advise you on your specific situation.

What is a group action, and how is it different from an individual claim?

A group action, sometimes called a multi-party claim or group litigation, is where a number of individuals bring claims arising from the same or similar circumstances. In this case, the shared circumstances are concerns about the standard of care provided at County Durham and Darlington NHS Trust.

Each person in a group action still has their own individual claim, assessed on its own facts. Being part of a group action does not mean your case is treated as identical to everyone else’s. However, bringing claims together can be more efficient and means that findings relevant to the group as a whole can benefit all claimants.

Our specialists will make sure your individual circumstances are fully understood and properly represented.

What evidence will I need?

In a medical negligence claim, the key evidence typically includes your medical records from the Trust, along with independent expert opinion on whether the care you received fell below an acceptable standard and whether that caused your injury or made your condition worse.

You do not need to gather this evidence yourself. If you instruct us, we will obtain your medical records and appoint the appropriate independent medical experts on your behalf. We will take on the complexity so you can focus on your recovery.

How long will my claim take?

Medical negligence claims, and group actions in particular, can take time to resolve. The timeline depends on a number of factors, including the complexity of your individual case, the pace of the Trust’s own investigation, and whether the case is disputed.

We will keep you informed at every stage and give you realistic guidance on timescales as your case progresses. We will never leave you wondering what is happening.

Is there any cost to me with a group action claim

We handle medical negligence group action claims on a No Win No Fee basis. This means you will not have to pay our legal fees if your claim is unsuccessful. We will explain the funding arrangement clearly at the outset so you know exactly where you stand before you commit to anything.

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