Ross Smith

I lead our International Injuries Team, specialising in travel and injury litigation. Having joined Fletchers in June 2025, I guide a talented team committed to securing justice for clients injured overseas. I enjoy pursuing fairness for clients and I’m passionate about delivering exceptional client care.

Prior to leading the firm's International Injuries Team, I worked on the Post Office Inquiry and have also been in roles of senior management. I’m particularly proud of my leading role in Post Office compensation claims, where I helped secure multi-million-pound settlements and improve redress schemes for affected individuals.

My motivation is rooted in a career-long commitment to helping people navigate the daunting complexities of foreign legal systems. I’m driven by the need to ensure that an injury sustained away from home doesn’t result in a lifetime of financial hardship. I’m inspired to simplify Forum Conveniens as well as the “Montreal” and “Athens” conventions for my clients, helping them navigate complex legislation.

I’m a natural problem-solver, always focused on finding practical solutions who prioritises clear, empathetic communication and customer care. My peers recognise me as someone who is practical and gets to the point, offering a realistic view of a case’s prospects while remaining a supportive listener for my clients. I believe in being tenacious in the pursuit of a fair settlement while ensuring that the legal process is as cost-effective and proportionate as possible.

ANON

After suffering a serious injury abroad and facing years of complex litigation, our client was finally able to plan a family holiday again, knowing their future was secure.

Our team has a powerhouse of diverse legal expertise, blending high-level negotiation skills with a deep understanding of international law. I lead by example, mentoring colleagues to tackle complex situations with a fair and open approach. We work collaboratively to ensure that from the moment a case is onboarded to the final stages, the client’s journey is supported by specialists who understand both the law and the human element.

Throughout my career, I’ve found the most fulfilment in the sheer complexity of international travel law. I value the ability to handle high-profile cases that often attract media attention and require a sophisticated understanding of Rome II principles and direct actions against foreign insurers. The culture of excellence and the opportunity to lead teams through technological and operational change make my role incredibly rewarding.

Outside of the office, I’m a family man who enjoys the balance of gardening and taking regular weekend breaks. I’m a season ticket holder at Bristol City and a member of Surrey Cricket Club, reflecting my lifelong interest in sporting events. I have a passion for attending gigs and music festivals across Europe and have a history of undertaking physical challenges for charity, such as the Ultra Stair Climb at Twickenham.