Holly Shuttleworth

I’m a dedicated and compassionate Chartered Legal Executive in our clinical negligence team. My Fletchers career commenced in 2018 and since then I’ve steadily progressed to become a vital member of the team, focusing on providing exceptional legal support to clients in need

I manage my own case load as well as extending assistance to Solicitors within the team, providing valuable assistance with litigated and complex caseloads allowing me to gather more experience and further my knowledge. I take pride in teaching and mentoring new members of the team, particularly at junior level, reflecting my commitment to nurturing talent and sharing my knowledge.

My areas of expertise and interest lie in fatal claims, delay in diagnosis, spinal injury claims, and amputation claims. I find fulfilment in seeking justice for clients and helping them navigate through the complexities of their cases. I’m particularly passionate about assisting clients in understanding their treatment and the circumstances surrounding their injury, often providing clarity and support during what can be a challenging time.

I believe it’s important to seek justice for those who have been affected by medical negligence. Many people are left with life-changing injuries through no fault of their own, and they deserve both answers and fair compensation.

Pursuing a claim can also help bring about positive change, as it encourages improvements in care and helps reduce the risk of similar situations happening to others in the future.

I take a proactive approach to my cases, working to progress them as efficiently as possible while always focusing on achieving the best outcome for my clients. I’m easy to contact and make sure I respond quickly, so clients feel supported and confident throughout their claim.

I understand how important it is to listen and connect on a personal level, taking the time to understand their concerns and the impact the situation has had on their lives. Visiting clients at home helps me build strong, trusting relationships and ensures I fully understand their needs.

I’m open and transparent about the process, explaining each stage clearly and avoiding legal jargon so clients always feel informed. My organised and detail-focused approach gives clients reassurance that their case is in safe hands, and I take pride in the trust they place in me.

X v Manchester University NHS FT (2023)

The client, a 35 year old woman, received £60,000 total damages for the fourth-degree vaginal tear she sustained as a result of the defendant trust’s alleged negligence in handling the delivery of her child in January 2020. She suffered from temporary incontinence and bowel symptoms as well as post-traumatic stress disorder and tokophobia.

X v East Suffolk & North Essex NHS FT (2022)

My client, a 52 year-old woman, received £150,000 total damages for the injuries she sustained following the negligent delay in diagnosis of colon cancer in April 2019, which resulted in a permanent ileostomy. My client suffered from low mood and anxiety and the ileostomy caused her to suffer low self-confidence and had a negative impact on her sex life.

The compensation recovered in these claims allowed them to feel less worried about the future, and they were grateful to have received funds towards future care needs, should they arise. The funds also allowed them to seek proactive medical treatment on a private basis to avoid long waiting times on the NHS and where they had lost faith in the NHS. The compensation generally allows them to feel more secure about their future and try to move on from a very difficult of their life.

Our team brings extensive experience across a wide range of cases, and we approach every case with compassion and understanding. We work closely together to keep cases progressing smoothly, ensuring each client feels fully supported throughout. Every member of the team plays an important role in delivering a high-quality service at every stage of the claim.

I feel very fortunate to work within such a supportive team. We handle a wide range of high-quality, complex cases, which gives me valuable exposure and opportunities to continue developing my skills.

I’m trusted with working on high-value and challenging cases, which has been great for my career progression. We have a strong team culture, where we rely on and support each other, and everyone plays a part in achieving our shared goals.

My fiancée and my dog are very special to me. They motivate me, support me and always encourage me to achieve my goals. I’m passionate about staying fit and active, and in my spare time you’ll often find me walking the dog or exercising – whether that’s at the gym, running or cycling. I’m also proud to have been recognised twice as a “100 Hero” by Birmingham Children’s Hospital for my fundraising efforts in support of their charity.