New Cross Hospital medical negligence claims

If you had intravitreal injections at New Cross Hospital in Wolverhampton, and your vision was affected, you may be able to make a compensation claim. Our group action team can guide you through the process.

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Christian Beadell

Partner and Head of Clinical Negligence

Last Updated

17th July 2026

Can I make a claim following treatment at New Cross Hospital?

You may be able to make a medical negligence claim if you had intravitreal injections at New Cross Hospital, and you’ve suffered from deterioration in your vision, new visual symptoms or any other complications. These types of injections are normally considered safe, but several patients have reported that the needle used in their procedure has caused damage to their vision and eye health

Intravitreal injections are used to stabilise or improve eyesight in conditions like macular degeneration and diabetic eye disease. However, several patients have reported the needle used during their procedure at New Cross Hospital caused avoidable lens damage, and led to worsening vision, increased cloudiness, glare, or difficulty focusing. An independent investigation found that 38% of patients showed evidence of lens damage – a rate far higher than should be expected for this procedure.

We understand that the locum consultant responsible for the injections has been stopped from performing the procedure and no longer works at the hospital. If you think you were affected, your claim would be against the Trust responsible, not the individual clinician.

If you’re concerned about your treatment, we would encourage you to get in touch. You can join the group action at no cost, and all claims are handled on a No Win No Fee basis – so there is no financial risk to you.

Example of a New Cross Hospital ophthalmology claim

Imagine a patient who attended New Cross Hospital for an intravitreal injection that was meant to stabilise their deteriorating vision. Soon after the procedure, they notice symptoms they had not experienced before, like increasing cloudiness, glare and difficulty focusing. Everyday tasks like reading or using a screen become noticeably harder. If the independent investigation confirms the injection was not performed to the required standard, and that the needle avoidable lens damage that could have been avoided, this could be a valid ophthalmology claim.

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What compensation can help with

Supporting your recovery and securing your financial future.

Compensation in cases like this is about making sure you have access to the right support. When your vision has been affected, the practical impact can be significant, and financial help can play an important part in easing that pressure. Damage to your vision, especially when you were expecting improvement, can affect many aspects of daily life. Reading, driving, using screens – and even work responsibilities – may become more challenging. You have the right to be compensated for your suffering.

A successful New Cross Hospital claim might help fund:

Specialist ophthalmology treatment and follow-up care
Corrective procedures or surgery where applicable
Optical aids and specialist equipment to support reduced vision
Ongoing monitoring and follow-up appointments
Psychological support and counselling for the anxiety and distress caused
Loss of earnings if your vision problems have affected your ability to work
Travel costs related to hospital appointments and treatment
Care and assistance costs if your daily life has been significantly affected
General damages for pain, suffering and loss of amenity

Understanding the potential value

Although this is a group action, every case is assessed individually, and we will look carefully at your circumstances to understand the full impact on you. Every case is different, and the compensation available will reflect the extent of the damage to your vision, how it affects your daily life and what ongoing support you need. We will work with you to build a full picture of how this has affected you. As this group action progresses, more information about case outcomes will be shared when available.

Understanding special and general damages

When we value your New Cross Hospital settlement, we’ll consider both general damages and special damages. General damages compensate for the pain, distress and disruption to your daily life; and special damages compensate for the financial losses we can evidence on your behalf, from treatment and rehabilitation to lost earnings and travel costs. We will look carefully at your circumstances, so your claim reflects the full impact on you.

Specialist group action solicitors

We have the resources and specialist expertise to manage group action claims

Why choose Fletchers for your New Cross Hospital claim?

Choosing a firm with proven experience in handling group actions is essential. At Fletchers, our specialist clinical negligence solicitors work alongside medical experts to build strong, evidencebased cases, supported by the infrastructure needed to manage multiclient claims. We are recognised by Legal 500 and Chambers for our work in serious injury and medical negligence, giving you the confidence that your case is in safe hands.

Expertise you can rely on

Dedicated group action team with the infrastructure to support complex, high-volume claims
Specialist medical negligence solicitors with experience across ophthalmology and clinical negligence cases
Ranked as leaders in this field – Legal 500 2024 describes Fletchers as specialists who give a personal service and go above and beyond
Experience working with independent medical experts to investigate and evidence complex claims
Free case assessment to help you understand your options from the very first conversation
No win, no fee, so you can pursue your claim without financial risk

You're not alone

We understand what you’re going through.

Finding out that a procedure intended to protect your vision may have caused harm is deeply upsetting. For many people affected, changes to their sight have influenced how you feel, your everyday routines and the things that matter most to you. What we know from the hospital’s own investigation is that a significant number of patients were affected. A large number of patients have already come forward, and many more are now seeking advice. You are not alone in this.

We are here to listen, to explain your options clearly, and to take on the hard work on your behalf. From your first conversation with us, our focus is on making things feel clearer and more manageable, so you can concentrate on what matters most to you.

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FAQs about New Cross Hospital ophthalmology claims

What is an intravitreal injection and what went wrong?

An intravitreal injection is an injection of a drug into the vitreous body – the jelly inside the eye. It is administered through the sclera (the white of the eye) and is commonly used to improve or stabilise vision in patients with certain eye conditions.

Our clients have alleged that during their treatment at New Cross Hospital in Wolverhampton, the needle used for the injection caused damage to the eye’s lens.

An independent investigation commissioned by the hospital found that 38% of patients who received these injections showed evidence of lens damage – some in both eyes.

This is significantly higher than the expected complication rate. The locum consultant who carried out the injections was stopped from performing the procedure and no longer works at the hospital.

What are the benefits of joining a group action?

Group actions allow claimants with similar experiences to bring their cases together. This can make the process more efficient, strengthen the overall evidence and help achieve consistent outcomes across the group.

How do I know if I have a valid claim?

If you received intravitreal injections at New Cross Hospital and experienced a worsening of your vision or other complications afterwards, you may have a valid claim. The best first step is to contact us for a free case assessment. We will listen to what happened, ask the right questions, and give you an honest view of whether your circumstances give rise to a claim. You do not need to have all the answers before you get in touch.

How long do I have to make a claim?

In most medical negligence cases, you have three years from the date the negligence occurred, or from the date you first became aware that something may have gone wrong, to bring a claim. If you are unsure whether you are still within the time limit, it is important to seek advice as soon as possible. We will advise you clearly on your position from the outset.

What is a group action and how does it work?

A group action – sometimes called a group litigation – is where a number of claimants who have suffered similar harm bring their cases together. This can be more efficient than individual claims, as evidence gathered and arguments made can benefit everyone in the group.

When you contact us, we will carry out a free case assessment and, if you have a valid claim, begin an investigation. As part of a group action, we will collect evidence, identify who is responsible, and assess the injuries suffered. We will notify the Court and, if necessary, apply for a Group Litigation Order. We will then negotiate with the defendant on behalf of the group to seek a fair settlement, and arrange for compensation to be paid once an agreement is reached.

Is my claim against the doctor or the hospital?

Your claim would be brought against the Trust responsible for your care, not the individual clinician. This is standard in medical negligence cases and ensures the claim is handled fairly and appropriately.

What support will I receive during my claim?

Our dedicated group action team will guide you through every stage of the process. From your first free case assessment through to settlement, we will keep you informed, explain what is happening and why, and take on the complex legal work on your behalf.

Our team has the infrastructure and specialist expertise to support a large group of claimants while ensuring every individual feels supported and heard.

What if I am unsure whether my treatment was at fault?

You do not need to have reached a conclusion about this before contacting us. That is exactly the kind of question our team is here to help answer. We will review your circumstances, gather the relevant evidence, and advise you honestly on whether we believe negligence occurred and whether a claim is likely to succeed. Even if some time has passed since your treatment, it is still worth speaking to us.

Do I have to pay to join the group action?

No. You can join the group action at no cost. All claims are run on a No Win, No Fee basis, meaning you will not pay anything upfront and will only pay a fee if your claim is successful.